Conflict is not necessarily always negative; there are positive outcomes that can occur after a conflict. Conflict must be managed effectively at work and there are techniques that may help people with managing different types of conflict, as well as, ineffectively managing conflict.An ineffective way to manage conflict is by not doing anything and hoping that it will go away, this is through non-action. Due to a long process or procedure to address conflicts, people may also decide not to take action about a conflict that may have occurred. People may try to hide or become secretive about an issue that could potentially lead to conflict, thus not an effective way to manage conflict. Managing conflict in effectively can lead to frustration and resentment between individuals. When people delay an action on a conflict by buying themselves time, they are "administration orbiting" the conflict, an ineffective way to manage conflict.
Managers can also manage conflict effectively through expanding resources, make appealing subordinate goals, changing personnel, changing structure, and confronting and negotiating. A manager must focus the parties on the big issue at stake and get the people to agree on their similarities instead of their differences through subordinate goals. Managers must also provide resources and support when conflict arises.
2 comments:
For a conflict to be beneficial the conflict should be based on excelling the other party.
If there is already conflict in place you may be able to channel it to both trying to be more productive then the other. The main problem occurs if this can be acheived through destroying stuff done by the other person.
Conflict management is taken seriously in organizations as it leads to better motivated personnel.
Conflict can be of ideas and of situations.
Ideas conflict are the most constructively handled for organization growth.
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